TERMS OF SERVICE

Welcome to Tic Toc Croc Shop! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please do not use our website.

1. Definitions

"User" refers to any individual or entity that visits or makes a purchase from our website.
"Products" refers to the pins, clothing, accessories, and other merchandise available for purchase on our website.
"Order" refers to a request made by a User to purchase Products through our website.

2. Products and Services

We offer a variety of pins, including exclusive and limited-edition items, as well as other merchandise such as clothing and accessories. While we strive for accuracy in product descriptions and images, we cannot guarantee that the color, appearance, or details of the Products will be exactly as displayed on your screen.

3. Ordering Process

Users can place Orders through our website or via direct communication through our social media platforms. Pre-orders are also accepted for upcoming releases. Once an Order is submitted, you will receive an email confirmation detailing your purchase.

4. Payment Terms

We accept various payment methods, including PayPal, credit/debit cards, Apple Pay, Google Pay, Venmo, Zelle, and Cash App. All prices are listed in US Dollars and may be subject to applicable taxes.

5. Shipping and Delivery

Shipping costs vary based on your location and the size of your Order. You can view shipping options and rates at checkout. We aim to process and ship Orders within 2 business days. We are not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

We accept returns for eligible items within 7 days of delivery. To initiate a return, please visit our Returns Page for instructions. Items must be in their original condition and packaging. Refunds will be processed once we receive the returned item.

7. Customer Responsibilities

Users are responsible for providing accurate information when placing Orders. Any additional customs duties or taxes incurred during international shipping are the responsibility of the User.

8. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

To the maximum extent permitted by law, Tic Toc Croc Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or Products.

10. Intellectual Property

All content on our website, including images, logos, and text, is the property of Tic Toc Croc Shop and is protected by copyright and trademark laws. Unauthorized use of any content is prohibited.

11. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the State of California, USA. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in California, USA.

12. Amendments

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the website after any changes constitutes your acceptance of the new terms.

13. Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at tictoccroc@tictoccrocshop.com or through our website.

Last Updated: 10/26/24